- How do I download my account statements?Published on Nov 6, 2024Updated on May 28, 2026
- What should I do if facial recognition fails?Published on Oct 11, 2024Updated on May 29, 2026514
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on May 29, 202660
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on May 29, 202638
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on May 29, 20266
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on May 29, 202656
- Why did my identity verification fail?Published on Aug 8, 2024Updated on May 29, 202657
- How do I update my authenticator app?Published on Aug 1, 2024Updated on May 29, 2026203
- My phone isn't working, what should I do?Published on Aug 1, 2024Updated on May 29, 20269
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on May 29, 20267
- How do I secure my exchange account?Published on Jun 12, 2024Updated on May 29, 20261,346
- How do I register an account on OKX?Published on May 23, 2024Updated on May 29, 202627,873
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on May 29, 2026132
- What onboarding information is required for a privately owned financial institution?Published on Oct 13, 2023Updated on May 29, 2026232
- How do I determine my company type and understand which documents I need to prepare?Published on Oct 13, 2023Updated on May 29, 2026146
Showing 31-45 of 70 articles